TimeShark, a leading voice AI platform for hospitality, today announced an integration with OpenTable, a global leader in restaurant tech.. The partnership enables OpenTable customers using TimeShark Voice AI to automate customer calls, enhance efficiency, and handle reservations seamlessly using AI-powered voice technology integrations.
Through the integration, TimeShark connects directly with OpenTable to create, modify, and confirm reservations automatically. Guests calling a restaurant can check availability or make changes instantly through a natural, on-brand voice experience. The integration allows restaurants to manage calls at any hour — reducing missed reservations and freeing staff to focus on in-person hospitality.
Impact & Benefits
TimeShark’s AI has already handled millions of calls for restaurants nationwide, helping operators reduce missed calls by up to 85% and capture 25% more confirmed reservations and private event inquiries through automated booking flows and notifications. The partnership extends those benefits to OpenTable users, offering a seamless way to scale service quality and guest satisfaction while maintaining operational efficiency.
Availability
OpenTable customers can activate the TimeShark integration by contacting TimeShark at opentable@timeshark.ai or via OpenTable’s Integration Marketplace.
About TimeShark
TimeShark is a voice AI platform built for modern hospitality. TimeShark answers calls, automates reservations, and routes event and catering inquiries — reflecting each brand’s unique tone of voice and operating rules, 24/7. Trusted by restaurants across the U.S., TimeShark helps teams save time, reduce missed calls, and deliver consistent guest experiences at scale. Learn more at timeshark.ai.
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc.(NASDAQ:BKNG), helps more than 60,000 restaurants worldwide fill 1.9 billion seats a year. OpenTable’s world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
